SOROTI UNIVERSITY LIBRARY
Welcome to the Granary of Knowledge
Communication for nurses / talking with patients / Lisa Kennedy Sheldon.
Material type:
TextPublication details: Thorofare, NJ : Jones and Bartlett, 2004.Description: xii, 143 p. : ill. ; 23 cmISBN: - 9780763735968
- 610.730699/ 22 SHE
- RT23 .S53 2004
- WY 87
Contents:
The first encounter: setting the stage for effective communication -- The nurse as a person -- Patients as people: standards to guide communication -- Cultural diversity: translating awareness into competence -- The nurse-patient relationship: a therapeutic relationship -- Interviewing skills: a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness and death -- Patients with pain -- Physical impairments to communication -- Different age groups -- Communicating with peers and other health care providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning.
Includes "Ten rules for talking with patients"-- p. [2] of cover.
Includes bibliographical references (p. [135]-138) and index.
The first encounter: setting the stage for effective communication -- The nurse as a person -- Patients as people: standards to guide communication -- Cultural diversity: translating awareness into competence -- The nurse-patient relationship: a therapeutic relationship -- Interviewing skills: a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness and death -- Patients with pain -- Physical impairments to communication -- Different age groups -- Communicating with peers and other health care providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning.
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