Interpersonal communication : relating to others /
Steven A. Beebe, Susan J. Beebe, Mark V. Redmond.
- 5th ed.
- Boston : Pearson/Allyn and Bacon, c2008.
- xxiii, 424 p.; ill. (chiefly col.) ; 20 cm.
Includes bibliographical references (p. 381-407) and index.
PART ONE: INTERPERSONAL COMMUNICATION FOUNDATIONS: Introduction to interpersonal communication -- Interpersonal communication and self -- Interpersonal communication and perception -- Interpersonal communication and cultural diversity: Adapting to others -- PART TWO: INTERPERSONAL COMMUNICATION SKILLS: Listening and responding skills -- Verbal communications skills -- Nonverbal communication skills -- Conflict management skills -- PART THREE: INTERPERSONAL COMMUNICATION IN RELATIONSHIPS: Understanding interpersonal relationships -- Developing interpersonal relationships -- Managing relationship challenges -- Interpersonal relationships at home, through computer-mediated communication, and at work.