Leading and managing in nursing /
[edited by] Patricia S. Yoder-Wise.
- 3rd ed.
- St. Louis : Mosby, c2003.
- xxiV, 612 p. : ill. (some col.) ; 25 cm.
Includes bibliographical references and index.
Managing, leading, and following -- Developing the role of leader -- Developing the role of manager -- Legal and ethical issues -- Decision making and problem solving -- Healthcare organizations -- Strategic planning, goal setting,a nd marketing -- Leading change -- Understanding and designing organizational structures -- Collective action -- Managing quality and risk -- Managing information and technology: caring and communicating with computer -- Managing costs and budgets -- Consumer relationships -- Care delivery strategies -- Staffing and scheduling -- Selecting, developing, and evaluating staff -- Cultural diversity in healthcare -- Building teams through communication and partnerships -- Conflict: the cutting edge of change -- Delegation: an art of professional practice -- Managing personal/personnel problems -- Role transition -- Self-management: stress and time -- Power, politics, and influence -- Career management: putting yourself in charge -- Leading through professional associations.