The Pfeiffer book of successful conflict management tools  [electronic resource] / 
 Book of successful conflict management tools  Successful conflict management tools 
edited by Jack Gordon 
 - San Francisco, Calif. :  Jossey-Bass/Pfeiffer,  c2003 
 - xviii, 430 p. :  ill 
 - Safari Books Online .
<br/><br/> Title from resource description page (viewed Apr. 23, 2009) 
<br/><br/>Includes bibliographical references 
<br/><br/> Available to OhioLINK libraries 
<br/><br/><br/>Electronic reproduction. <br/>Boston, Mass. : <br/>Safari Books Online, <br/>2009 <br/>Mode of access:  World Wide Web. <br/>Available to subscribing institutions. 
<br/><br/><label>ISBN: </label>9780470193440 0470193441 
<br/><br/><label>Source: </label>CL0500000040  Safari Books Online 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Negotiation<br/>Negotiation in business<br/>Communication in management
<br/><br/><label>Dewey Class. No.: </label>658.4053/  / GOR