Lane, Shelley D. <br/><br/>
Interpersonal communication :  competence and contexts / 
Shelley D. Lane. 
 - 2nd ed. 
 - Boston :  Allyn & Bacon,  c2010. 
 - xxix, 364 p. :  ill. (chiefly col.) ;  26 cm. 
<br/><br/>Includes bibliographical references (p. 321-342) and index. 
<br/><br/>Basics of competent communication -- Introduction to interpersonal communication -- Perception and communication -- The self-concept and communication -- Emotion and communication -- Creating competent messages -- Verbal communication -- Nonverbal communication -- Conversation and communication style -- Listening and confirming responses -- Communication competency in relationships -- Disconfirming communication and setting boundaries -- Interpersonal relationships -- Interpersonal conflict. 
<br/><br/><label>ISBN: </label>9780205663026 0205663028 
<br/><br/><label>LCCN: </label>2008055983 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.
<br/><br/><label>LC Class. No.: </label>P94.7  / .L36 2010 
<br/><br/><label>Dewey Class. No.: </label>302.2/  / LAN