Sheldon, Lisa Kennedy <br/><br/>
Communication for nurses /  talking with patients / 
Lisa Kennedy Sheldon. 
 - Thorofare, NJ :  Jones and Bartlett,  2004. 
 - xii, 143 p. :  ill. ;  23 cm. 
<br/><br/>Includes "Ten rules for talking with patients"-- p. [2] of cover. Includes bibliographical references (p. [135]-138) and index. 
<br/><br/>The first encounter: setting the stage for effective communication -- The nurse as a person -- Patients as people: standards to guide communication -- Cultural diversity: translating awareness into competence -- The nurse-patient relationship: a therapeutic relationship -- Interviewing skills: a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness and death -- Patients with pain -- Physical impairments to communication -- Different age groups -- Communicating with peers and other health care providers -- Conflict resolution and negotiation skills -- A conclusion and a beginning. 
<br/><br/><label>ISBN: </label>9780763735968 
<br/><br/><label>LCCN: </label>2003022349 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in nursing.<br/>Nurse and patient.<br/>Nurse-Patient Relations.<br/>Communication.
<br/><br/><label>LC Class. No.: </label>RT23  / .S53 2004 
<br/><br/><label>Dewey Class. No.: </label>610.730699/  / SHE 
<br/><br/><label>National Library of Medicine Call No.: </label>WY 87  / S544c 2004