Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson ... [et al.].
Material type: TextPublication details: New York : McGraw-Hill, c2005.Description: xviii, 284 p. : ill. ; 23 cmISBN:- 0071446524 (pbk. : acidfree paper)
- 303.6/9/ 22 PAT
- HM1121 .C78 2005
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | SUN - Main Library General Shelves | Text Books | 303.6/9/ PAT (Browse shelf(Opens below)) | Available | 2018-4399 |
Includes bibliographical references (p. 271-272) and index.
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