000 01421pam a2200361 a 4500
999 _c4629
_d4629
001 2142388
003 SUN
005 20180906144309.0
008 980415s1998 nyua 001 0 eng
010 _a 98023469
020 _a0812930371 (acidfree paper)
040 _aDLC
_cSUNLIB
_dDLC
050 0 0 _aHF5415.5
_b.S494 1998
082 0 0 _a658.81202854678/
_221
_bSEY
100 1 _aSeybold, Patricia B.
_911961
245 1 0 _aCustomers.com :
_bhow to create a profitable business strategy for the Internet and beyond /
_cPatricia B. Seybold with Ronni T. Marshak.
250 _a1st ed.
260 _aNew York :
_bTimes Business,
_cc1998.
300 _axx, 360 p. :
_bill. ;
_c25 cm.
500 _aIncludes index.
650 0 _aCustomer services
_xCommunication systems.
_911962
650 0 _aInternet marketing.
_99435
650 0 _aWorld Wide Web.
_92648
650 0 _aInternet.
_92642
700 1 _aMarshak, Ronni T.
_911963
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/bios/random058/98023469.html
856 4 1 _3Sample text
_uhttp://www.loc.gov/catdir/samples/random044/98023469.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/random0411/98023469.html
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2ddc
_cBK