Pfeiffer's classic activities for managing conflict at work :

Gordon, Jack

Pfeiffer's classic activities for managing conflict at work : the most enduring, effective, and valuable training activities for managing workplace conflict / Classic activities for managing conflict at work Managing conflict at work edited by Jack Gordon - San Francisco, CA : Jossey-Bass/Pfeiffer, c2003 - xviii, 430 p. : ill. ; 23 cm. - Pfeiffer's classic activities .

Presentation and discussion resources. The art of creative fighting / Conflict-resolution strategies / Win/lose situations / A taxonomy of intergroup conflict-resolution strategies / Developing collaboration in organizations / Constructive conflict in discussions : learning to manage disagreements effectively Dealing with disruptive people in meetings / Confrontational communication / A positive approach to resistance / Breaking down boundaries : breaking through resistance / Experiential learning activities. Experiential learning activities : conflict and the team. What to look for in groups : an observation guide / Conflict styles : organizational decision making / Win as much as you can : an intergroup competition / Power poker : what's in it for me? / Trouble in manufacturing : managing interpersonal conflict / Dynasell : hidden agendas and trust / Current status : a feedback activity on trust / Experiential learning activities : conflict and the individual. Retaliatory cycle : introducing the elements of conflict / Alter ego : saying what you mean / Conflict role play : resolving differences / Resistance : a role play / Neutral corner : deciding on an issue / Communication games : eliminating unproductive behavior during performance reviews / The company task force : dealing with disruptive behavior / Experiential learning activities : conflict and the organization. Budget cutting : conflict and consensus seeking / Winterset High School : an intergroup-conflict simulation / Crime-fighting task force : understanding political tactics in groups / Piccadilly Manor : improving decision making in a political milieu / Merger mania : understanding intercultural negotiation / Lindell-Billings Corporation : a confrontational role play / Inventories, questionnaires, and surveys. Conflict management climate index / Cornerstones : a measure of trust in work relationships / The team effectiveness critique / Trust-orientation profile / Conflict-management style survey / Communication audit : a pairs analysis / Inventory of anger communication (IAC) / The defensiveness inventory / H. B Karp -- Joan A. Stepsis -- Gerry E. Wiley -- Daniel C. Feldman -- Udai Parkeek -- Julia T. Wood -- John E. Jones -- Merna L. Skinner -- H. B. Karp -- Ron Ashkenas -- Philip G. Hanson -- Donald T. Simpson -- W. Gellerman -- Linda Raudenbush, Steve Sugar -- John E. Oliver -- William W. Kibler -- Robert N. Glenn -- Daniel Dana -- Duane C. Tway -- Robert P. Belforti H. B. Karp -- Linda Raudenbush, Steve Sugar -- Don Morrison -- Suzanne W. Whitcomb -- Terry L. Maris -- Charles E. List -- R. Bruce McAfee, Robert A. Herring III -- A. Carol Rusaw -- John Chesser -- Thomas H. Patten, Jr. -- Bob Crosby, John J. Scherer -- Amy M. Birtel, Valerie C. Nellen, Susan B. Wilkes -- Mark Alexander -- Myron R. Chartier -- Marc Robert -- Scott B. Parry -- Millard J. Bienvenu, Sr. -- Beverly Byrum-Robinson, B. J. Hennig [et al.] --

0787967084


Conflict management--Problems, exercises, etc

658.4053/ / GOR
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