Pfeiffer's classic activities for managing conflict at work : the most enduring, effective, and valuable training activities for managing workplace conflict / edited by Jack Gordon

Presentation and discussion resources. The art of creative fighting / H. B Karp -- Conflict-resolution strategies / Joan A. Stepsis -- Win/lose situations / Gerry E. Wiley -- A taxonomy of intergroup conflict-resolution strategies / Daniel C. Feldman -- Developing collaboration in organizations / Udai Parkeek -- Constructive conflict in discussions : learning to manage disagreements effectively Julia T. Wood -- Dealing with disruptive people in meetings / John E. Jones -- Confrontational communication / Merna L. Skinner -- A positive approach to resistance / H. B. Karp -- Breaking down boundaries : breaking through resistance / Ron Ashkenas -- Experiential learning activities. Experiential learning activities : conflict and the team. What to look for in groups : an observation guide / Philip G. Hanson -- Conflict styles : organizational decision making / Donald T. Simpson -- Win as much as you can : an intergroup competition / W. Gellerman -- Power poker : what's in it for me? / Linda Raudenbush, Steve Sugar -- Trouble in manufacturing : managing interpersonal conflict / John E. Oliver -- Dynasell : hidden agendas and trust / William W. Kibler -- Current status : a feedback activity on trust / Robert N. Glenn -- Experiential learning activities : conflict and the individual. Retaliatory cycle : introducing the elements of conflict / Daniel Dana -- Alter ego : saying what you mean / Duane C. Tway -- Conflict role play : resolving differences / Robert P. Belforti [et al.] -- Resistance : a role play / H. B. Karp -- Neutral corner : deciding on an issue / Linda Raudenbush, Steve Sugar -- Communication games : eliminating unproductive behavior during performance reviews / Don Morrison -- The company task force : dealing with disruptive behavior / Suzanne W. Whitcomb -- Experiential learning activities : conflict and the organization. Budget cutting : conflict and consensus seeking / Terry L. Maris -- Winterset High School : an intergroup-conflict simulation / Charles E. List -- Crime-fighting task force : understanding political tactics in groups / R. Bruce McAfee, Robert A. Herring III -- Piccadilly Manor : improving decision making in a political milieu / A. Carol Rusaw -- Merger mania : understanding intercultural negotiation / John Chesser -- Lindell-Billings Corporation : a confrontational role play / Thomas H. Patten, Jr. -- Inventories, questionnaires, and surveys. Conflict management climate index / Bob Crosby, John J. Scherer -- Cornerstones : a measure of trust in work relationships / Amy M. Birtel, Valerie C. Nellen, Susan B. Wilkes -- The team effectiveness critique / Mark Alexander -- Trust-orientation profile / Myron R. Chartier -- Conflict-management style survey / Marc Robert -- Communication audit : a pairs analysis / Scott B. Parry -- Inventory of anger communication (IAC) / Millard J. Bienvenu, Sr. -- The defensiveness inventory / Beverly Byrum-Robinson, B. J. Hennig